Hewlett-Packard BTO Enterprise is an integrated software and services suite composed of four Optimization Centers as well as two lifecycle solutions for managing application change and application performance. Hewlett-Packard BTO Enterprise also encompasses a framework for integrations that provides common dashboard technology, automated and integrated IT processes, and shared applications and assets. Listed below are the compontents of Hewlett-Packard's solution that HEDLOC™ specialises in.

TestDirector™ for Quality Center

Mercury TestDirector™ for Quality Center allows you to deploy high-quality applications quickly and effectively by providing a consistent, repeatable process for gathering requirements, planning and scheduling tests, analyzing results, and managing defects and issues. TestDirector is a single, web-based application for all essential aspects of test management — Requirements Management, Test Plan, Test Lab, and Defects Management. You can leverage these core modules either as a standalone solution or integrated within a global Quality Center of Excellence environment.

Mercury TestDirector for Quality Center provides real-time visibility for inter-related quality assets. Requirements designed in the Requirements Manager can be tied to test cases, defects, or even instances of a test run for detailed traceability.

Using TestDirector for Quality Center, multiple groups throughout your organization can contribute to the quality process:

• Business analysts define application requirements and testing objectives.
• Test managers and project leads design test plans and develop test cases.
• Test automation engineers create automated scripts and store them in the repository.
• QA testers run manual and automated tests, report execution results, and enter defects.
• Developers review and fix defects logged into the database.
• Project managers can export test and resource data in various reports, or in native Microsoft Excel for analysis.
• Product managers decide whether an application is ready to be released.
• QA analysts can auto-generate test asset documentation in Microsoft Word format.

Quick Test Professional™ for Quality Center

Mercury QuickTest Professional™ provides the industry’s best solution for functional test and regression test automation - addressing every major software application and environment. This next-generation automated testing solution deploys the concept of keyword-driven testing to radically simplify test creation and maintenance. Unique to QuickTest Professional’s Keyword-driven approach, test automation experts have full access to the underlying test and object properties, via an integrated scripting and debugging environment that is round-trip synchronized with the Keyword View.

With QuickTest Professional, your QA organization can achieve a number of advantages:

• Empower the entire team to create sophisticated test suites with minimal training.
• Ensure correct functionality across all environments, data sets, and business processes.
• Fully document and replicate defects for developers, enabling them to fix defects faster and meet production deadlines.
• Easily regression-test ever-changing applications and environments.
• Collaborate as a tester workgroup, by sharing automated testing assets, functions, and object repositories.
• Become a key player in enabling the organization to deliver quality products and services, and improve revenues and profitability.

Business Process Testing™ for Quality Center

Business Process Testing™ is the industry’s first web-based test design solution that bridges the quality chasm between subject matter experts and quality engineers. It is a web-based test design system purpose-built to enable subject matter experts (without technical expertise) to build, data-drive, and execute manual and automated tests without any programming knowledge.

With Mercury Business Process Testing, you can:

• Start test case design early in the software development lifecycle.
• Automate maintenance of test cases and test plan documentation.
• Manage change impact for SAP applications.
• Unify distributed tests with test asset reuse.
• Detect and diagnose application problems before you go live.

WinRunner® for Quality Center

Mercury WinRunner® offers your organization a powerful tool for enterprisewide functional and regression testing. Mercury WinRunner captures, verifies, and replays user interactions automatically, so you can identify defects and ensure that business processes work flawlessly upon deployment and remain reliable.

With Mercury WinRunner, your organization gains several advantages, including:

• Reduced testing time by automating repetitive tasks.
• Optimized testing efforts by covering diverse environments with a single testing tool.
• Maximized return on investment through modifying and reusing test scripts as the application evolves.

LoadRunner® for Performance Center

Mercury LoadRunner® prevents costly performance problems in production by detecting bottlenecks before a new system or upgrade is deployed. You can verify that new or upgraded applications will deliver intended business outcomes before go-live, preventing over-spending on hardware and infrastructure. It is the industry-standard load testing solution for predicting system behavior and performance, and the only integrated load testing, tuning, and diagnostics solution in the market today. With LoadRunner web testing software, you can measure end-to-end performance, diagnose application and system bottlenecks, and tune for better performance – all from a single point of control. It supports a wide range of enterprise environments, including Web Services, J2EE, and .NET.

With LoadRunner, you can:

• Obtain an accurate picture of end-to-end system performance.
• Verify that new or upgraded applications meet specified performance requirements.
• Identify and eliminate performance bottlenecks during the development lifecycle.

Business Process Monitor (BPM) for Business Availability Center (BAC)

Mercury Business Process Monitor™ provides controlled, repeatable, and consistent transactions (synthetic transactions) from multiple locations within or outside the organizational firewall. It enables you to identify availability and performance issues before they impact customers, eliminating external client-dependent and ISP issues, which can complicate the isolation, identification, and resolution of problems. In addition to measuring availability and performance from the user perspective, it also provides information to help you isolate and triage problems faster to help reduce the time to resolution. Compared to point tools that only support web protocols, Mercury Business Process Monitor supports over 50 protocols, including HTTP, HTTPS, WAP, COM/DCOM, CORBA, RMI, SAP, Oracle, PeopleSoft, Citrix, and others. Supported Web technologies include all HTML-based clients, with support for JavaScript, ActiveX, XML, DHTML, SSL, digital certificates, and more.

With Mercury Business Process Monitor, you can:

• Mitigate risks and costs by reducing the number and duration of outages.
• Contain costs by reducing the number help desk calls from end users due to application degradation and outages.
• Minimize the revenue risk associated with customer abandonment due to unacceptable reliability or performance problems.
• Protect business revenue by improving the availability of revenue-producing applications.

Real User Monitor (RUM) for Business Availability Center (BAC)

Mercury Real User Monitor™ gives you complete, 24/7 visibility into the experience and behavior of every user, from every location, for critical web applications. It complements synthetic monitors for scenarios where there are a large number of users distributed across multiple locations, a need to monitor high-volume applications, or when synthetic monitors are not an option. It tracks individual user data from the end-user domain to the specific Web server that handles the user request. You can capture live customer sessions, see where they clicked, measure response time, and even see the pages they saw when they experienced a problem. This enables you to catch intermittent problems, and quickly resolve them by replicating the exact problem conditions.

With Mercury Real User Monitor, you can:

• Proactively manage performance for all users, anywhere and anytime.
• Decrease the time it takes to isolate and resolve a problem, by navigating from a real user session into Mercury Diagnostics.
• Resolve production problems faster and enhance cross-silo collaboration by capturing and sharing real user sessions and scripts with Development and Quality Assurance teams.
• Allocate resources when responding to production problems based on customer/business impact and service level agreements.

SiteScope for Business Availability Center (BAC)

Mercury SiteScope® is the industry’s first and leading agentless system monitoring solution designed to ensure the availability and performance of distributed IT infrastructures — e.g., servers, operating systems, network devices, network services, applications, and application components. This proactive, Web-based infrastructure monitoring and network monitoring solution is lightweight, highly customizable, and doesn't require high overhead agents on your production systems. With Mercury SiteScope, you gain the real-time information you need to verify infrastructure operations, stay apprised of problems, and solve bottlenecks before they become critical.

With Mercury SiteScope, you can:

• Lower total cost of ownership (TCO) by consolidating support and maintenance tasks to a central agentless server.
• Reduce the need to track and remotely administer thousands of agents including their overhead on production systems.
• Save time and money by deploying Solution Templates - best practice-based groups of monitors for key applications.
• Eliminate the need for multiple solutions via SiteScope’s industry leading breadth of 65-plus supported monitoring targets.
• Leverage SiteScope’s flexible architecture to custom fit the solution to your company’s unique environment, now and in the future.

Application Mapping (AM) for Business Availability Center (BAC)

Mercury Application Mapping™ provides visibility into the dynamic relationships between your applications and the underlying infrastructure. It continuously updates and maintains this topology map within a common relationship model, enabling you to quickly assess business impact of IT issues. It simplifies the complexity of understanding and controlling IT elements like networks, systems, and application interdependencies. Unlike first-generation solutions that depend upon a manual, repetitive approach to perform such mapping, Mercury Application Mapping automatically discovers and maps these relationships leveraging Mercury’s unique, agentless architecture.

With Mercury Application Mapping, you can:

• Lower deployment and maintenance costs while accelerating time-to-market.
• Mitigate the business risk and cost of downtime.
• Reduce data collection and assessment costs for data center consolidation initiatives.
• Optimize Sarbanes-Oxley compliance efforts by improving the efficiency of people assigned to discover assets, build topology maps, evaluate business impacts, track and verify changes, and prepare reports.
• Reduce downtime and improve productivity with application diagnostics and root cause analysis for permanent resolution of issues.

IT Governance (ITG) for IT Governance Center™

Mercury IT Governance Center™ provides visibility and control over the demands being made of IT, your portfolio of IT projects, and the roll-out of application changes at the enterprise level. It offers transparency into IT proposals, priorities, projects, and investments to optimize the business value delivered by IT, lowering the cost of compliance with regulations such as Sarbanes-Oxley by automating processes, required controls, and reporting. In addition, Mercury supports quality programs and process control frameworks such as Six-Sigma, PRINCE2™, CMMI, and COBIT and best-practice frameworks like ITIL (IT Infrastructure Library).

Modules Include:

• ITG Dashboard
• Demand Management
• Portfolio Management
• Program Management
• Project Management
• Financial Management
• Resource Management
• Deployment Management
• Time Management & ITG Foundation