Privacy Policy

Privacy Policy

HEDLOC has a privacy policy to protect our website visitors. Below are the general rules that we follow in order to safeguard your privacy:

Collection of Personal Information

In some sections of the website you may be asked to provide personal information such as your name, company and email address. This information will be used for contact purposes only. Provision of such information is voluntary, however, you may not be able to fully utilise our services without providing this information.

Internet Privacy Issues

Our server software gathers general demographic information from all users of our website. This includes browser types, IP addresses and referring domains. We may use this information to help us understand our visitors' needs.

We also use cookies on our website. The cookies are used to maintain session, allowing you to log on and access service requests. If you reject a cookie, you may still use our website; however, you may not be able to access certain areas.

Disclosure of Information

Information you provide on the HEDLOC website will not be disclosed to any 3rd-party organisation without your explicit consent, however, you may not be able to obtain a full level of service without your information being passed to certain 3rd-parties. HEDLOC takes all care to safeguard the information we collect but will not be responsible for information obtained from our website by illegal means.

HEDLOC may be obliged by the law to provide information collected on the website to government agencies such as the Police.

The personal information we collect through information request forms will be used to send updates about our company and our products and services, and to contact you if you request or if it is necessary, for example, if you don't provide sufficient information for us to answer your request.

Access and Correction

The Privacy Act provides that you have a right to access the personal information (with some exceptions) that HEDLOC holds about you. You also have the right to ask us to update or correct your personal information if it is inaccurate, incomplete or out of date.

If you would like access to the personal information we hold about you, we ask that you contact HEDLOC.

After we have provided you with access, if you are of the view that the personal information we hold about you is not accurate, complete or up to date, please contact us.

Acceptance of the Policy

By continuing to browse the website you implicitly accept our Privacy Policy. If you do not agree with the policy then please discontinue browsing this website. You may also contact us for further information.