HEDLOC™ Training
The HEDLOC™ Training courses offer a low cost, high value option to up skill staff in a number of IT solutions to encourage maximum usage of your IT investment, and also take advantage of industry best practices.
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HEDLOC™ specialises in training across the various solutions in the HEDLOC™ portfolio. We believe we offer superior training courses based on the following differentiators:
- Our classroom size – our average classroom size is 4 people, with a strict maximum of 6 students per class. We believe in small classes for greater instructor time for each student and a more personalised course. We believe the training results of smaller classes are far greater. In fact, over 90% of our past students have given us a 5 out of 5 rating for our classes and their effectiveness.
- Our schedule – as the leading Australian training provider for many of our strategic vendors, we offer fortnightly training classes in most major cities in Australia. We also guarantee not to cancel classes once a registration has been accepted – our customer service is a priority, not maintaining minimum class sizes for public courses.
- Our instructors – our instructors are not only certified professionals, but also experienced professionals with extensive experience using, deploying and configuring solutions from our strategic technology partners with alignment to best practices in real projects.
- Our management – our management team have extensive experience in delivering IT solutions. In fact, they stem from Mercury Australia and have over 15 years industry experience, with 7-12 years each specifically in the HP/Mercury solution set.
- Our facilities – our superior facilities are a main factor in our training success. All our students are allocated one late model computer for their exclusive use during the course in 5 star (A-Grade) facilities. We also provide a gourmet lunch and substantial refreshments for each full day course.
- Our government experience – HEDLOC™ is a government endorsed supplier with extensive experience in the public sector market. Our understanding of Government procurement guidelines, security, and our customers’ environments allows our customers to do business with ease.
- Local Presence – HEDLOC™ has offices in Sydney, Canberra, Melbourne,
Brisbane and Perth. We understand the importance of local support.
- Flexibility – our strength is our flexibility with our customers. We are happy to work with you in scheduling courses where possible to work in with your timeframes. We provide this value-added service to our existing customers to ensure they receive the training when they actually need it most, and at their convenience. We also offer private classes based on a minimum attendance of 4 students at no extra charge.
- Discounts – all our students receive a discount voucher valid for 6 months for any future HEDLOC™ courses.
With our comprehensive and customisable range of courses, HEDLOC™ has the expertise and know-how to meet all your training requirements.

General Training Courses

Project Management
Introduction to Project Management
This intensive course provides an introduction into project management. This training incorporates the fundamental and critical tools in managing an IT project and key topics include; fundamentals of project management, planning the project, managing & controlling the project, and closing the project.
All topics are supported by hands-on exercises that are based on real-life examples using a cross section of industry techniques for effective project management in accordance with industry best practices.
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Software Testing
HEDLOC ISTQB Foundation Certification Course
The ISTQB Foundation Certificate is an internationally recognised professional qualification in software testing. Upon the successful completion of the certification exam, the student’s name is registered with the ISTQB Board and the Australian & New Zealand Testing Board which is then published internationally.
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Software Development
Fundamentals of XML
In this instructor-led training course students will learn about XML syntax and the most important
XML concepts: well-formed and valid XML, DTD, displaying XML with CSS, Namespaces.
Approximately 60% of the class is based on learning through presentation slides and written
material, with about 40% of the class consisting of hands-on exercises.
The goal of the course is to enable students to work through a number of practical examples and
develop sufficient knowledge to begin to develop their own XML-based applications and solutions.
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Fundamentals of XSLT
In this instructor-led training course students will learn how to transform XML documents into HTML,
plain text and other XML formats.
Approximately 60% of the class is based on learning through presentation slides and written
material, with about 40% of the class consisting of hands-on exercises.
The goal of the course is to enable students to work through a number of practical examples and
develop sufficient knowledge to begin to develop their own XSLT-based transformations.
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Fundamentals of AJAX
In this instructor-led training course students will learn what AJAX is, how it works, and why it is
significant for the future of Web 2.0 applications. Students will also learn how to use ASP.NET AJAX to
build AJAX features into ASP.NET applications.
Approximately 60% of the class is based on learning through presentation slides and written
material, with about 40% of the class consisting of hands-on exercises.
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HP/Mercury Training Courses

Quality Center
Using HP Quality Center 9.2
The process-based functionality of Quality Center 9.2 is extended in this hands-on course. Students
will learn how to manage quality information throughout the development cycle, construct and
organize requirements, create and execute test sets, monitor defects, and use graphs and reports to
track the success of a project. Each topic is supported by hands-on exercises that are designed to
provide you with the knowledge necessary to manage QA processes using Quality Center.
The class focuses on quality assurance methodologies, best practices and associated lab work.
Approximately 60% of the class is on tool usage, with about 40% of the class consisting of hands-on
exercises.
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HP QC 9.2: Project Planning and Customization
This instructor-led course covers the tasks that are performed by Site Administrators, Project
Managers, and Quality Assurance leads to set up Quality Center projects before users can work
with requirements, test cases, and defects. This hands-on course focuses on planning, creating, and
customising Quality Center projects. It is an important course for people involved in creating
projects, modifying existing fields, creating user defined fields, creating users, setting user
permissions, and defining basic workflow. This encompasses all the project planning and
customisation elements of Quality Center.
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Using the HP Quality Center 9.2 Dashboard
This hands-on instructor-led course covers the features of the Quality Center 9.2 Dashboard. This
course explains how to extract information from your Quality Center projects to create and view
charts and graphs in the Dashboard. The charts and graphs enable you to make cross-project
comparisons.
The class focuses on quality assurance metrics and best practices whereby approximately 60% of
the class is on tool usage, with about 40% of the class consisting of hands-on exercises.
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HP Business Process Testing 9.2 for Subject Matter Experts
This entry-level, training provides the Subject Matter Expert with a workflow of tasks to follow in
order to successfully implement a Business Process Testing solution in a Quality Center
environment. Fundamental concepts, terminology and best practices will be presented. These basic
concepts and procedures are reinforced by review questions and hands-on labs.
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QuickTest Professional
Using HP QuickTest Professional 9.5
This instructor-led course provides a comprehensive understanding of using QuickTest Professional
9.5 as an automated functional testing tool for different environments. You will use QuickTest
Professional’s graphical point and click interface to record and play back tests, add synchronisation
points and verification steps, and create multiple action tests. You will build upon fundamental topics
by using debug tools to troubleshoot tests and use additional checkpoints and product options to
broaden the scope of business processes that can be automated. Once tests are created, you will
discover and correct common record and play back problems. All topics are supported by hands-on
exercises based on real-life examples.
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Advanced HP QuickTest Professional 9.5
Take your functional test automation skills to the next level by learning to use the Expert View in
QuickTest Professional. Through discussions and hands-on exercises, you will learn to create steps
that work with dynamic objects and data, use VBScript conditional and looping statements to control
the flow of your tests and components, and use Data Table methods and database connection
objects to retrieve external data.
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HP Business Process Testing 9.2 for the Automation Engineer
This two-day fundamental course prepares the automation engineer to implement the Business Process Testing (BPT) framework.
The class includes hands-on labs to illustrate the responsibilities of the automation engineer when implementing components for BPT.
This course assumes the student has knowledge of both QA practices and QTP fundamentals.
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LoadRunner
Fundamentals of HP LoadRunner 9.0
LoadRunner is an automated load testing tool that allows you to test your application before, during,
and after deployment. This course is designed to give you a firm foundation in basic load testing
tasks. The LoadRunner Controller and Analysis will be covered in this course. You will create and
run load test scenarios using the Controller. The Analysis is used to analyze load test results. You
will learn to work with the graphs to display data after a test is run. All topics are supported by
hands-on labs designed to provide you with the knowledge necessary to load test your system using
LoadRunner.
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HP VuGen 9.0 Scripting for Web
The Virtual User Generator (VuGen) is a scripting tool used to record and run user actions on the
application to the load tested. This course focuses on planning, creating, and enhancing Virtual User
(Vuser) scripts using VuGen in the Web environment. All topics are supported by hands-on labs
designed to provide you with the knowledge necessary to create scripts in the Web environment.
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Hands On Lab: HP LoadRunner 9.0
This Hands-on Lab is designed to provide comprehensive understanding of concepts from the
Fundamentals of LoadRunner 9.0 and VuGen 9.0 Scripting for Web courses. This Hands-on Lab
involves students in building an effective load testing script then running a load test against the Web
Tours application to achieve the given performance goals. This activity will validate the newly
acquired knowledge on LoadRunner and techniques for load testing Web applications.
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Performance Center
Using HP Performance Center 9.0
This two-day course introduces students to the User Site, how to schedule tests, run tests, and
analyse test results. Students will learn how to effectively and efficiently plan, create, schedule and
run a simple test based on the goals determined at the planning phase. They will also learn how to
interpret analysis graphs and achieve set performance testing goals. The lesson topics are
reinforced with structured hands-on labs. The class is appropriate for both experienced and new
product users and others responsible for or involved in performance testing with Performance
Center.
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System Administration for HP Performance Center 9.0
The System Administration for Performance Center course is designed to teach you how to use and
maintain the Administrative site, set up users, and manage resources. Administrators will learn best
practices that will enable them to use the tool more effectively to manage their Performance Center.
This class is appropriate for both experienced and new product users and others responsible for or
involved in managing or running performance tests with Performance Center.
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SiteScope
Using HP SiteScope 9.0
This instructor-led course is designed to provide the technical knowledge and skills needed to
manage and monitor an IT infrastructure with the help of Mercury SiteScope. Students gain practical
experience in using SiteScope to design and configure an extensive set of monitoring assets,
proactive alerts, and reports.
In addition, the course delves into best practices and administrative techniques fundamental to the
successful use of SiteScope. The topics included in the course are reinforced through intensive lab
exercises and hands-on activities.
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Advanced HP SiteScope 9.0
This advanced course is designed to provide SiteScope users with the knowledge and skills
necessary to leverage SiteScope’s capabilities in managing and monitoring business environments
and infrastructures. This instructor-led course expands on fundamental concepts of product usage
and management. Participants will become familiar with SiteScope deployment and implementation
processes with an emphasis on advanced product administration and configuration skills. All topics
are supported by extensive hands-on exercises that are based in real-life examples.
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Business Availability Center
HP Business Availability Center 6.5 Baseline Configuration & Administration
This entry-level, instructor-led classroom training offers technical personnel who are new to
Business Availability Center 6.5 the opportunity to develop hands-on experience in applying the
fundamental concepts, principles and methodologies for managing the administration and
configuration aspects of this best-in-class enterprise software performance monitoring and service
management solution. This course is highly recommended for individuals who are responsible for
providing operational visibility into the performance and availability aspects of mission-critical
applications.
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Using HP Application Mapping 6.2
This course provides a comprehensive understanding of how to use topology maps to assess the
company's applications and underlying infrastructure. The discussions and scenario-based lab
exercises will provide the students with practical experience of using HP Application Mapping to
review application interdependencies, isolate problem causes, and model what-if impact scenarios.
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Diagnostics
HP Diagnostics 7.0 Usage and Administration
This course introduces HP Diagnostics and teaches the ability to analyse and improve the
performance of enterprise applications, install, configure, and tune Diagnostics components,
troubleshoot the HP Diagnostics system performance, as well as install, configure, and leverage the
Diagnostics Profiler in J2EE/.NET environments. In addition to core capabilities, architecture, and
navigation of HP Diagnostics, this course presents expert skills and techniques for performance
trending and solving complex performance issues and bottlenecks.
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HP Diagnostics 7.0 Installation and Enterprise Deployment
This course introduces HP Diagnostics and teaches the ability to install and configure Diagnostics
components to perform optimally in a tiered application environment, tune and optimise the
Diagnostics system performance and output, as well as install, configure, and use the HP
Diagnostics Profiler for J2EE and .NET applications. In addition to teaching the core capabilities,
architecture, and general navigation of the HP standalone Diagnostics solution, this course
introduces common cross-center integrations together with best-practice planning and deployment
implementation techniques.
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Google Enterprise Training Courses

Google Universal Search
Google Search Appliance Training
The Google Search Appliance (GSA) Training Course provides a solid foundation for students looking to successfully install, configure, and administer the GSA, and introduces the fundamentals of crawling and indexing web based content, adding non-web content directly into the index through feeds, and serving the search results.
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Google Mini Training
The Google Mini is an integrated hardware and software solution designed to help your organization by delivering the power and productivity of Google search across your documents and websites – quickly, easily and affordably.
The Mini supports multiple document collections, incorporating over 220 different file formats, search across file servers and improved reporting.
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Google Geospatial
Fundamentals of Google Earth
Google Earth allows your computer to become a window to anywhere, allowing you to view high-resolution
aerial and satellite imagery, photos, elevation terrain, road and street labels, business
listings, and more.
In this instructor-led training course students will learn how to master the Google Earth Pro and
Google Earth Enterprise solutions in order to view images, terrain and points of interest within their
environment. Approximately 60% of the class is based on learning through presentation slides and
written material, with about 40% of the class consisting of hands-on exercises.
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Mastering KML for Google Earth
KML is an XML based file format used to display geographic data in Google Earth, Google Maps,
and Google Maps for Mobile. A KML file is processed in much the same way that HTML (and XML)
files are processed by web browsers. Like HTML, KML has a tag-based structure with names and
attributes used for specific display purposes. Thus, Google Earth and Maps act as browsers for KML
files.
In this instructor-led training course students will learn how to create advanced applications using
KML for displaying data in Google Earth. Approximately 60% of the class is based on learning
through presentation slides and written material, with about 40% of the class consisting of hands-on
exercises.
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Creating Google Maps Mashups
In this instructor-led training course students will learn how to incorporate Google maps into web
applications. The Google Maps API enables users to create “mashups”, which combine search
results with maps. The API gives users the ability to visually display the “what” and "where" to web
applications.
Approximately 60% of the class is based on learning through presentation slides and written
material, with about 40% of the class consisting of hands-on exercises.
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