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HEDLOC™ Training

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The HEDLOC™ Training courses offer a low cost, high value option to up skill staff in a number of IT solutions to encourage maximum usage of your IT investment, and also take advantage of industry best practices.

Training Quick Links
Need a quotation or would like to discuss your training requirements? Register interest via Web Form Request interest via Email Contact HEDLOC Training via Phone

HEDLOC™ specialises in training across the various solutions in the HEDLOC™ portfolio. We believe we offer superior training courses based on the following differentiators:

  • Our classroom size – our average classroom size is 4 people, with a strict maximum of 6 students per class. We believe in small classes for greater instructor time for each student and a more personalised course. We believe the training results of smaller classes are far greater. In fact, over 90% of our past students have given us a 5 out of 5 rating for our classes and their effectiveness.
  • Our schedule – as the leading Australian training provider for many of our strategic vendors, we offer fortnightly training classes in most major cities in Australia. We also guarantee not to cancel classes once a registration has been accepted – our customer service is a priority, not maintaining minimum class sizes for public courses.
  • Our instructors – our instructors are not only certified professionals, but also experienced professionals with extensive experience using, deploying and configuring solutions from our strategic technology partners with alignment to best practices in real projects.
  • Our management – our management team have extensive experience in delivering IT solutions. In fact, they stem from Mercury Australia and have over 15 years industry experience, with 7-12 years each specifically in the HP/Mercury solution set.
  • Our facilities – our superior facilities are a main factor in our training success. All our students are allocated one late model computer for their exclusive use during the course in 5 star (A-Grade) facilities. We also provide a gourmet lunch and substantial refreshments for each full day course.
  • Our government experience – HEDLOC™ is a government endorsed supplier with extensive experience in the public sector market. Our understanding of Government procurement guidelines, security, and our customers’ environments allows our customers to do business with ease.
  • Local Presence – HEDLOC™ has offices in Sydney, Canberra, Melbourne, Brisbane and Perth. We understand the importance of local support.
  • Flexibility – our strength is our flexibility with our customers. We are happy to work with you in scheduling courses where possible to work in with your timeframes. We provide this value-added service to our existing customers to ensure they receive the training when they actually need it most, and at their convenience. We also offer private classes based on a minimum attendance of 4 students at no extra charge.
  • Discounts – all our students receive a discount voucher valid for 6 months for any future HEDLOC™ courses.

With our comprehensive and customisable range of courses, HEDLOC™ has the expertise and know-how to meet all your training requirements.

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General Training Courses

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Project Management

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Introduction to Project Management
This intensive course provides an introduction into project management. This training incorporates the fundamental and critical tools in managing an IT project and key topics include; fundamentals of project management, planning the project, managing & controlling the project, and closing the project. All topics are supported by hands-on exercises that are based on real-life examples using a cross section of industry techniques for effective project management in accordance with industry best practices.
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Software Testing

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HEDLOC ISTQB Foundation Certification Course
The ISTQB Foundation Certificate is an internationally recognised professional qualification in software testing. Upon the successful completion of the certification exam, the student’s name is registered with the ISTQB Board and the Australian & New Zealand Testing Board which is then published internationally.
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Software Development

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Fundamentals of XML
In this instructor-led training course students will learn about XML syntax and the most important XML concepts: well-formed and valid XML, DTD, displaying XML with CSS, Namespaces. Approximately 60% of the class is based on learning through presentation slides and written material, with about 40% of the class consisting of hands-on exercises. The goal of the course is to enable students to work through a number of practical examples and develop sufficient knowledge to begin to develop their own XML-based applications and solutions.
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Fundamentals of XSLT
In this instructor-led training course students will learn how to transform XML documents into HTML, plain text and other XML formats. Approximately 60% of the class is based on learning through presentation slides and written material, with about 40% of the class consisting of hands-on exercises. The goal of the course is to enable students to work through a number of practical examples and develop sufficient knowledge to begin to develop their own XSLT-based transformations.
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Fundamentals of AJAX
In this instructor-led training course students will learn what AJAX is, how it works, and why it is significant for the future of Web 2.0 applications. Students will also learn how to use ASP.NET AJAX to build AJAX features into ASP.NET applications. Approximately 60% of the class is based on learning through presentation slides and written material, with about 40% of the class consisting of hands-on exercises.
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HP/Mercury Training Courses

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Quality Center

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Using HP Quality Center 9.2
The process-based functionality of Quality Center 9.2 is extended in this hands-on course. Students will learn how to manage quality information throughout the development cycle, construct and organize requirements, create and execute test sets, monitor defects, and use graphs and reports to track the success of a project. Each topic is supported by hands-on exercises that are designed to provide you with the knowledge necessary to manage QA processes using Quality Center. The class focuses on quality assurance methodologies, best practices and associated lab work. Approximately 60% of the class is on tool usage, with about 40% of the class consisting of hands-on exercises.
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HP QC 9.2: Project Planning and Customization
This instructor-led course covers the tasks that are performed by Site Administrators, Project Managers, and Quality Assurance leads to set up Quality Center projects before users can work with requirements, test cases, and defects. This hands-on course focuses on planning, creating, and customising Quality Center projects. It is an important course for people involved in creating projects, modifying existing fields, creating user defined fields, creating users, setting user permissions, and defining basic workflow. This encompasses all the project planning and customisation elements of Quality Center.
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Using the HP Quality Center 9.2 Dashboard
This hands-on instructor-led course covers the features of the Quality Center 9.2 Dashboard. This course explains how to extract information from your Quality Center projects to create and view charts and graphs in the Dashboard. The charts and graphs enable you to make cross-project comparisons. The class focuses on quality assurance metrics and best practices whereby approximately 60% of the class is on tool usage, with about 40% of the class consisting of hands-on exercises.
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HP Business Process Testing 9.2 for Subject Matter Experts
This entry-level, training provides the Subject Matter Expert with a workflow of tasks to follow in order to successfully implement a Business Process Testing solution in a Quality Center environment. Fundamental concepts, terminology and best practices will be presented. These basic concepts and procedures are reinforced by review questions and hands-on labs.
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QuickTest Professional

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Using HP QuickTest Professional 9.5
This instructor-led course provides a comprehensive understanding of using QuickTest Professional 9.5 as an automated functional testing tool for different environments. You will use QuickTest Professional’s graphical point and click interface to record and play back tests, add synchronisation points and verification steps, and create multiple action tests. You will build upon fundamental topics by using debug tools to troubleshoot tests and use additional checkpoints and product options to broaden the scope of business processes that can be automated. Once tests are created, you will discover and correct common record and play back problems. All topics are supported by hands-on exercises based on real-life examples.
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Advanced HP QuickTest Professional 9.5
Take your functional test automation skills to the next level by learning to use the Expert View in QuickTest Professional. Through discussions and hands-on exercises, you will learn to create steps that work with dynamic objects and data, use VBScript conditional and looping statements to control the flow of your tests and components, and use Data Table methods and database connection objects to retrieve external data.
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HP Business Process Testing 9.2 for the Automation Engineer
This two-day fundamental course prepares the automation engineer to implement the Business Process Testing (BPT) framework. The class includes hands-on labs to illustrate the responsibilities of the automation engineer when implementing components for BPT. This course assumes the student has knowledge of both QA practices and QTP fundamentals.
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LoadRunner

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Fundamentals of HP LoadRunner 9.0
LoadRunner is an automated load testing tool that allows you to test your application before, during, and after deployment. This course is designed to give you a firm foundation in basic load testing tasks. The LoadRunner Controller and Analysis will be covered in this course. You will create and run load test scenarios using the Controller. The Analysis is used to analyze load test results. You will learn to work with the graphs to display data after a test is run. All topics are supported by hands-on labs designed to provide you with the knowledge necessary to load test your system using LoadRunner.
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HP VuGen 9.0 Scripting for Web
The Virtual User Generator (VuGen) is a scripting tool used to record and run user actions on the application to the load tested. This course focuses on planning, creating, and enhancing Virtual User (Vuser) scripts using VuGen in the Web environment. All topics are supported by hands-on labs designed to provide you with the knowledge necessary to create scripts in the Web environment.
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Hands On Lab: HP LoadRunner 9.0
This Hands-on Lab is designed to provide comprehensive understanding of concepts from the Fundamentals of LoadRunner 9.0 and VuGen 9.0 Scripting for Web courses. This Hands-on Lab involves students in building an effective load testing script then running a load test against the Web Tours application to achieve the given performance goals. This activity will validate the newly acquired knowledge on LoadRunner and techniques for load testing Web applications.
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Performance Center

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Using HP Performance Center 9.0
This two-day course introduces students to the User Site, how to schedule tests, run tests, and analyse test results. Students will learn how to effectively and efficiently plan, create, schedule and run a simple test based on the goals determined at the planning phase. They will also learn how to interpret analysis graphs and achieve set performance testing goals. The lesson topics are reinforced with structured hands-on labs. The class is appropriate for both experienced and new product users and others responsible for or involved in performance testing with Performance Center.
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System Administration for HP Performance Center 9.0
The System Administration for Performance Center course is designed to teach you how to use and maintain the Administrative site, set up users, and manage resources. Administrators will learn best practices that will enable them to use the tool more effectively to manage their Performance Center. This class is appropriate for both experienced and new product users and others responsible for or involved in managing or running performance tests with Performance Center.
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SiteScope

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Using HP SiteScope 9.0
This instructor-led course is designed to provide the technical knowledge and skills needed to manage and monitor an IT infrastructure with the help of Mercury SiteScope. Students gain practical experience in using SiteScope to design and configure an extensive set of monitoring assets, proactive alerts, and reports. In addition, the course delves into best practices and administrative techniques fundamental to the successful use of SiteScope. The topics included in the course are reinforced through intensive lab exercises and hands-on activities.
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Advanced HP SiteScope 9.0
This advanced course is designed to provide SiteScope users with the knowledge and skills necessary to leverage SiteScope’s capabilities in managing and monitoring business environments and infrastructures. This instructor-led course expands on fundamental concepts of product usage and management. Participants will become familiar with SiteScope deployment and implementation processes with an emphasis on advanced product administration and configuration skills. All topics are supported by extensive hands-on exercises that are based in real-life examples.
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Business Availability Center

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HP Business Availability Center 6.5 Baseline Configuration & Administration
This entry-level, instructor-led classroom training offers technical personnel who are new to Business Availability Center 6.5 the opportunity to develop hands-on experience in applying the fundamental concepts, principles and methodologies for managing the administration and configuration aspects of this best-in-class enterprise software performance monitoring and service management solution. This course is highly recommended for individuals who are responsible for providing operational visibility into the performance and availability aspects of mission-critical applications.
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Using HP Application Mapping 6.2
This course provides a comprehensive understanding of how to use topology maps to assess the company's applications and underlying infrastructure. The discussions and scenario-based lab exercises will provide the students with practical experience of using HP Application Mapping to review application interdependencies, isolate problem causes, and model what-if impact scenarios.
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Diagnostics

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HP Diagnostics 7.0 Usage and Administration
This course introduces HP Diagnostics and teaches the ability to analyse and improve the performance of enterprise applications, install, configure, and tune Diagnostics components, troubleshoot the HP Diagnostics system performance, as well as install, configure, and leverage the Diagnostics Profiler in J2EE/.NET environments. In addition to core capabilities, architecture, and navigation of HP Diagnostics, this course presents expert skills and techniques for performance trending and solving complex performance issues and bottlenecks.
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HP Diagnostics 7.0 Installation and Enterprise Deployment
This course introduces HP Diagnostics and teaches the ability to install and configure Diagnostics components to perform optimally in a tiered application environment, tune and optimise the Diagnostics system performance and output, as well as install, configure, and use the HP Diagnostics Profiler for J2EE and .NET applications. In addition to teaching the core capabilities, architecture, and general navigation of the HP standalone Diagnostics solution, this course introduces common cross-center integrations together with best-practice planning and deployment implementation techniques.
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Google Enterprise Training Courses

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Google Universal Search

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Google Search Appliance Training
The Google Search Appliance (GSA) Training Course provides a solid foundation for students looking to successfully install, configure, and administer the GSA, and introduces the fundamentals of crawling and indexing web based content, adding non-web content directly into the index through feeds, and serving the search results.
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Google Mini Training
The Google Mini is an integrated hardware and software solution designed to help your organization by delivering the power and productivity of Google search across your documents and websites – quickly, easily and affordably. The Mini supports multiple document collections, incorporating over 220 different file formats, search across file servers and improved reporting.
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Google Geospatial

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Fundamentals of Google Earth
Google Earth allows your computer to become a window to anywhere, allowing you to view high-resolution aerial and satellite imagery, photos, elevation terrain, road and street labels, business listings, and more. In this instructor-led training course students will learn how to master the Google Earth Pro and Google Earth Enterprise solutions in order to view images, terrain and points of interest within their environment. Approximately 60% of the class is based on learning through presentation slides and written material, with about 40% of the class consisting of hands-on exercises.
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Mastering KML for Google Earth
KML is an XML based file format used to display geographic data in Google Earth, Google Maps, and Google Maps for Mobile. A KML file is processed in much the same way that HTML (and XML) files are processed by web browsers. Like HTML, KML has a tag-based structure with names and attributes used for specific display purposes. Thus, Google Earth and Maps act as browsers for KML files. In this instructor-led training course students will learn how to create advanced applications using KML for displaying data in Google Earth. Approximately 60% of the class is based on learning through presentation slides and written material, with about 40% of the class consisting of hands-on exercises.
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Creating Google Maps Mashups
In this instructor-led training course students will learn how to incorporate Google maps into web applications. The Google Maps API enables users to create “mashups”, which combine search results with maps. The API gives users the ability to visually display the “what” and "where" to web applications. Approximately 60% of the class is based on learning through presentation slides and written material, with about 40% of the class consisting of hands-on exercises.
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AirMagnet Training Courses

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AirMagnet Enterprise Training
The AirMagnet Enterprise solution allows organisations of all sizes to enforce wireless security policy and optimise wireless performance. This hi-tech, robust solution is ideal for enterprises whose businesses depend on wireless networking, require strict security and compliance, or need to troubleshoot multiple WLAN locations without adding costly equipment or IT staff. The AirMagnet Enterprise Training course is an instructor-led class with a mix of theory and practical labs covering all aspects of the AirMagnet Enterprise solution.
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Aruba Networks Training Courses

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Aruba Networks Solution Training
The Aruba Networks Solution Training course is an instructor-led class with a mix of theory and practical labs covering WLAN design, administration and troubleshooting. This class also covers all aspects of redundancy, authentication, encryption, firewalls, guest access and remote access.
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Shunra Training Courses

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Shunra Jump Start Program
This core course provides an introduction into the Shunra network simulation and emulation solution. All topics are supported by hands-on exercises that are based on real-life examples using industry best practices.
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Advanced Shunra Solution Training
This core course provides an advanced coverage of the Shunra network simulation and emulation solution. All topics are supported by hands-on exercises that are based on real-life examples using industry best practices.
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Symantec Training Courses

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Symantec On Demand (SODA) Training
The Symantec On-Demand Protection Solution helps prevent the compromise of enterprise assets such as company financials, customer information, and intellectual property caused by unprotected network access through web-enabled applications, wireless LANs, and SSL VPNs via unmanaged devices including home computers, kiosks, and guest laptops.
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Symantec Gateway Enforcer Training
The Symantec Gateway Enforcer Solution verifies that a host is compliant with minimum security policies before allowing normal network access. The Symantec Gateway Enforcer Training course is an instructor-led class with a mix of theory and practical labs covering all aspects of the Symantec Gateway Enforcer solution.
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